Reviews
Joy, from Mechanical Air, came to visit us yesterday as part of our 11-month warranty. He looked at everything on our list and explained what he was doing (or not doing) and made sure we understood before proceeding. He was both professional and accommodating. We needed one replacement part which he ordered and, surprisingly, I got a call later in the day that the part was in and they were coming back the next day to install it. We liked them so much that we hired them for our annual maintenance.
Was very helpful. He was a pleasure to deal with.
Very good and a nice guy.
Mechanical air and their technician CJ provided amazing and prompt service during the heat of the summer. As everyone has experienced a hot summer evening and losing air-conditioning is no fun. CJ (the technician) came and was dispatched quickly and did a complete service of the unit to get it running again. CJ went above and beyond to not only fix the problem, but to perform a service that would preclude this from happening again. If this is the kind of service, I will get in the future then I will be a longtime customer.
Thanks, Mr. Bill Thompson ????????
Hunter showed up at my home after two other techs could not diagnose the issue. Hunter worked for about an hour and found the exact issue and what had to be done to correct the issue. Once had the wiring moved by the builder Hunter returned to our home re-installed the thermostats and we are working perfectly. Thank you, Hunter, for being the most honest and polite young man I have met in a long time. I would do business with these forever as long as Hunter is my tech!!!
Took a little while to convince Mechanical there was an issue but once diagnosed properly repair was done promptly and both Representatives were polite and professional make sure our needs were met.
Great company, been using them for 4 years. Techs are prompt, friendly and knowledgeable. The office staff is very accommodating, I'm especially fond of Lakisha and Raven. Highly recommend Mechanical Air .